Skip to main content

Frequently Asked Questions

About Denver

How old is Denver?

Denver is 1 year 7 months old.

Are Dever and Bailey related?

Denver's older sister Bailey is from an animal shelter in Ohio and has no relation to Denver.

About service animals

What questions can businesses ask service animal handlers?

  • Is your animal a service animal?
  • What tasks has the animal been trained to perform?

What questions should businesses NOT ask service animal handlers?

  • Has your animal been certified as a service animal?
  • What is your disability?

Do service animals need an ID or special identification?

There is no requirement from the Americans with Disabilities Act (ADA) that service animals have any kind of identification. This means that service animals do not need to be wearing any identifying harness or be carrying an ID card to be protected under the ADA.

What is the difference between service animals and emotional support, comfort, companion, or therapy animals?

The definition of a service animal according to the Americans with Disabilities act is a dog that has been individually trained to do work or perform tasks for an individual with a disability. Emotional support comfort and companion animals typically have not been trained to provide tasks. Therapy animals, such as those in hospital settings are not trained for an individual and therefor not protected by the ADA.

Where can I find out more about the Americans with Disabilities Act?

See the ADA website, including their own FAQ page for more information.